FAQ

When will my order be shipped?
For in-stock items, we strive to process and ship orders within 1-7 business days. However, please note that pre-order items may have longer processing times. You will receive a shipping confirmation with tracking details once your order is on its way.

Do you ship internationally?
Yes we do. If your country is not on the list yet, but you want to make a purchase please contact us via info@kifesh-shop.com

What payment methods do you accept?
We accept major credit cards (Visa, Mastercard), and other secure payment options. Rest assured that your payment information is safe and protected.

Can I return or exchange an item?
We want you to love your kifesh purchase. If for any reason you are not satisfied with your order, you may return unworn and unwashed items within 14 days of receiving your package. Please refer to our return policy for more details.

Are your products ethically made and sustainable?
Absolutely! At kifesh, we are committed to ethical practices and sustainability. Our designs are made with a focus on quality, and we work closely with suppliers who share our values. We believe in creating fashion that is not only stylish but also kind to the planet.

How can I contact your customer support team?
We're here to help! You can reach our friendly customer support team by sending an email to info@kifesh-shop.com. We aim to respond to all inquiries within 48 hours.

Do you offer exclusive promotions or discounts?
Yes, we often have exclusive promotions, discounts, and special offers for our loyal customers. To stay in the loop, sign up for our newsletter and follow us on social media for updates and exciting announcements.

Are your designs limited edition?
Some of our designs are limited edition, ensuring that your style remains unique and distinctive. Keep an eye out for special collections and releases, as they might be available for a limited time only.

How can I stay updated with the latest kifesh news?
Stay connected with us! Subscribe to our newsletter and follow us on Instagram and TikTok for the latest updates, behind-the-scenes content, and sneak peeks of upcoming releases.