At Kifesh, we want you to be completely satisfied with your purchase.
If, for any reason, you are not happy with your order, we offer a hassle-free return process within 14 days of receiving your package. Please carefully read and adhere to the following guidelines to initiate a return:

Eligibility for Returns:

Items must be in new, unworn, and unwashed condition.

Original tags and packaging must be intact.

All accessories and free gifts included with the purchase must be returned.

Allow 5-10 business days for your refund to process.

We do not accept returns or exchanges for kifesh products not purchased from kifeshstore.com.

Initiating a Return:

To initiate a return, please contact our customer support team at info@kifesh-shop.com within 14 days of receiving your order.

Provide your order number and a brief explanation for the return request.

Return Process:

Once your return request is approved, our team will provide you with a shipping label.

Please securely package the item(s).

Don't forget to put your order slip in the package.

Refunds:

Refunds will be processed within 7 business days of receiving the returned item.

The refund amount will exclude any original shipping charges.

Refunds will be issued to the original payment method used for the purchase.

If you damaged the purchase, it will not be refunded.

Exchanges:

At this time, we do not offer direct exchanges. If you wish to exchange an item, please follow the return process and place a new order for the desired item.

Non-Refundable Items:

Gift cards, sale, and clearance items are non-refundable and not eligible for returns.

Policy Updates:

Kifesh reserves the right to modify or update this return policy at any time. Any changes will be communicated on our website.